Enterprise Campaign Management

Enterprise Campaign Management solution is used to provide advanced management capabilities with the data used in order to conduct Outbound calling campaigns. Enterprise Campaign management solutions allow customer to offer a centralized control point for everyone data to be shipped to one or (typically) a number of dialers. Rather than transmitting down all customer records at the same time to the dialer, ECM solutions give you a real time feed to the dialer, sending only a small number of records at a moment.