The term “Responsiveness”, in communication, refers to the degree that what we are saying, responds clearly and directly, to what the opposite person just said. Whether we are returning a telephone call or sending a reply to an email, fast communicators are viewed as simpler than those that are slow to reply. The primary step in acting in keeping with responsiveness is to conceive to interact cooperatively and respectfully with clients.
If we are being responsive, the other person knows we are listening, and care enough about what he or she is talking about the purpose of “stay thereon topic”. When a client enters a government facility and asks for help, the front-line service provider must hear him and are available to understand what needs the client is expressing. Then, the service provider should make a trial to connect the client with the service or assistance to which he’s entitled.
Scholars who discuss responsiveness find the rationale for it in the literature of political philosophy and ethics that identifies republican government as an instrument that exists only because the people want it to exist, and that, without “the consent of the governed,” would have no purpose and, therefore, mustn’t exist. People show responsiveness through prompt attentiveness when their peers ask them for something, whether or not that response is temporary.
The opposite, or non-responsiveness, is exceedingly common in regular speech. A response of “I don’t know the solution to your question, but I’ll learn and follow up” is friendlier and more professional than leaving a peer’s question ignored. More often than not one person will change the topic (sometimes during a subtle way, sometimes in an exceedingly crude way) to themselves, or to a subject they require to debate.
Our responsiveness, even once we can’t provide a whole answer, shows our team that we are being attentive to their concerns and are actively invested in helping them. The result’s that conversation is disjointed and disconnected, with both parties walking away feeling the entire thing was rather pointless, or feeling unhappy with the opposite person.
If it’s a more complex request or question, we can still acknowledge that we have received the message and let the other person know we will respond in full later. Here, responsiveness is an approach we can intentionally cultivate, by paying attention to what the other person says and responding directly to it before shifting the focus of the conversation to our self.
Responsiveness is additionally one in every of the foremost effective ways to create trust among our peers, develop a rapport within a team, and build better professional relationships all the way around. There’s so little responsiveness happening in most communication that after we are responsive, we separate our self as being somewhat special and interpersonally valuable. Our ability to quickly answer our peers’ requests for assistance or information can prevent avoidable project delays and mistakes. Responsiveness results in better team collaboration and performance.
Actually, responsiveness isn’t only a behavior; it’s a communication style. The general public feels a minimum of somewhat awkward after they must check-in with ‘Hey, how’s that project going?’ especially if they need to try to it over once. Since we probably don’t want to associate our add that way, give updates when things have stalled.